Refund policy

Last updated: November 1, 2026

14 days, any reason

If you are not happy with a single-song purchase, email [email protected] within 14 days of buying and we refund it in full, for any reason. Include the email address you paid with, and your purchase code or Waffo receipt if you have it, so we can find your order.

How refunds are paid

Waffo, the merchant of record for your purchase, issues the refund to the original payment method. It usually appears within 5–10 business days, depending on your bank. Once the refund is made, the purchase no longer unlocks its song; videos you already exported are yours to keep.

After 14 days

If something stops working after 14 days, for example the purchase did not unlock your song, email us and we will fix it or refund you.